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Terms and Conditions

General
  • These terms and conditions govern your use of the web site and any contract between you and Gift of Sound for the purchase of goods.
  • By ordering goods from the Gift of Sound web site you agree to be bound by these terms and conditions and agree that they constitute a legally binding contract between you and Gift of Sound.
  • Website contact details can be found in the Contact link.
Our Prices
  • All prices listed on the site are fully inclusive of UK shipping and taxes.
Important notice on DVDs
  • Please note that all DVD titles featured on this website are in the PAL format unless otherwise shown.
  • Customers from outside the UK should be aware that PAL is the broadcast format in the UK and, before ordering from this website, should check that their TV monitor and playback equipment is able to play PAL formatted discs.
  • Gift Of Sound cannot be held responsible for orders which are made for PAL formatted titles which will not play in territories outside the UK and no refunds will be given.
Payment
  • All prices displayed on this website are in GBP and are processed in GBP.
  • Gift of Sound accepts payment by the following:
Visa Credit
:-
Visa Credit
Mastercard
:-
Mastercard
American Express
:-
American Express
Visa Electron
:-
Visa Electron
Visa Debit/Delta
:-
VISA Debit/Delta
Switch/UK Maestro
:-
Switch/UK Maestro
Solo
:-
Solo
JCB
:-
JCB
  • Normally your card will not be charged until your order is dispatched
  • All Online Credit Card Details are collected using RAPIDSSL SSL/128 bit encryption and passed to the PROTX payment system for presentation to the acquiring bank.
Stock Availability
  • In the case where an item becomes out of stock, Gift of Sound will notify you by email of the expected delivery date. You will then have the option of cancelling your order if you so wish.
  • Product availability is subject to change without notice.
  • The number of "Items in Stock" are shown on the website next to the products for sale and is an ESTIMATE ONLY which cannot be relied upon to be totally accurate.
  • Occasionally, products displayed as "Available" or "In Stock" may, on picking the order be found in a damaged condition and in this case cannot be shipped. In this event Gift Of Sound reserve the right to cancel and refund the order or advise on an extended shipping date.
  • If the number of "Items in Stock" for a product reaches the level of zero, the possibility of purchasing this product becomes automatically disabled to prevent customer disappointment. If you wish to purchase this item then please contact us and we will if possible issue a priority stock re-order. However the same price cannot always be guaranteed.
Delivery Information
  • The prices on this site are inclusive of the delivery charge for addresses in the UK. This includes the Channel Islands and BFPO addresses. For orders outside of the UK please contact Customer Support for further information.
  • Orders received are typically processed and shipped within 3 working days.
  • Orders shipped to UK addresses typically arrive within 1-3 days. Please allow 14 days before enquiring about lost or missing items.
  • Allow 6 weeks for deliveries to BFPO addresses.
  • Please allow additional time for your orders to arrive over the bank holiday weekends. We suggest allowing an additional 2-3 days for your packages to arrive to allow for delays within the mail.
  • It is up to you to make sure that your address details are entered correctly and accurately. We cannot be responsible for delivery problems caused by incorrect address details.
Customs Declarations
  • If you order goods for delivery outside of the UK, please note that your package may attract import duties and taxes on entering the country of destination. All charges levied in relation to customs clearance must be paid by the ordering customer. Gift Of Sound has no control over any such customs clearance charges and we recommend that you check with your customs officials or post office for information associated with import taxes, charges or duties that may be due on an item before placing an order.
Returns
  • If an error is made by Gift of Sound or the item is found to be defective then you should return it to us at the above address. Please enclose your invoice and give the reason for the return. In these cases we will be happy to either refund your postage and send you a replacement or refund you in full.
  • If the DVD or CD is no longer available, we will refund the full purchase price back to your credit card.
  • We test returned CD/DVDs and reserve the right to return the product to you at your expense if we cannot reproduce the fault on our equipment.
  • We advise that you test the CD/DVD on alternative hardware prior to return
  • You are advised to obtain a proof of postage from the post office.  We are not responsible for the loss of any items during transit.
Cancellation
  • You may cancel your order by informing us of this in writing any time up to fourteen days from the day after the day of delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 30 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. Returned goods are to be accompanied by your invoice, and should be forwarded to our Customer Support Department at the address above. If you do not pay for the goods to be returned to us, a deduction will be made from your refund to cover our costs for collecting the goods.
  • GIFT OF SOUND will not be liable for delivery charges if an item is returned unwanted.
Contract for the Supply of Goods
  • No contract for the supply of goods will subsist unless and until an acceptance email is sent by Gift of Sound to you to confirm acceptance of your offer to purchase goods and to confirm receipt of payment for the goods.
  • This confirmation email amounts to an acceptance by Gift of Sound and is effective regardless of whether or not you receive the email.
  • The acceptance email will be sent to you at the email address specified by you on your customer account at the relevant time. It is your responsibility to review the email and advise Gift of Sound of any changes to any information provided by you. You should keep a hard copy of the acceptance email. A copy can be provided to you should you lose the original. The copy will be sent to you via email only.
  • Gift of Sound is free to withdraw from a prospective contract at any time prior to acceptance.
  • To protect our offers and in the interest of fairness to all of our customers we reserve the right to refuse to supply orders of multiple quantites for certain limited stock products. If you are interested in making a bulk purchase of one of our products then please contact us in advance of placing the order to confirm and therefore avoid disappointment. If all cases where we choose not to supply the multiple quantity of a product, your order will be cancelled and you will not be charged.
Privacy and Electronic Communications Policy
  • Gift of Sound retains a certain level of information about our customers in order that we can process orders you place with us and provide you with a convenient service when you return to our site.
  • Gift of Sound are committed to protecting your privacy. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998)
  • We do not send random marketing emails to personal email addresses (spam).
  • The information you provide will not be passed on to any third party, and we make every effort to secure any data we hold.
  • Cookies are used only to calculate if 30 days has passed and therefore commission is due to be paid to any product comparison affiliate sites.
  • Customers that have expressed an interest may occasionally be contacted via email to inform them about genuine special offers and are given the option to unsubscribe at any time.
  • Please contact us by email or by telephone if you wish to remove your registered account from our system completely.
Copyright
  • All the content on this site is protected by UK and International Copyright Laws.
  • No part of this site including our text listings and our images may be copied, reproduced, distributed, redistributed, modified, displayed or performed without prior written consent from Gift of Sound.
Liability
  • This site is provided as an online goods retail shop by Gift of Sound. The site is provided on an "as is" basis. Gift of Sound makes no express or implied warranties of any kind relating to the provision of information or service on or by this site.
  • Gift of Sound will not be liable for any damages of any kind arising from the use or misuse of this site or any of the information contained within it.
  • We reserve the right to make changes to this site, disclaimers, and terms and conditions at any time.
Modification of Terms
  • Gift of Sound reserves the right to modify these terms at any time without prior notice. Any changes will be effective from the date of posting on the Gift of Sound website.
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